Privacy Policy

Collection of Information

We collect personal information such as names, addresses, email addresses, and credit card details when guests make a booking through our website. We may also collect non-personal information such as website usage data and IP addresses.

Use of Information

We use personal information to process bookings, communicate with guests, and provide customer support. We may also use personal information for marketing purposes, such as sending promotional emails or newsletters.

Disclosure of Information

We may disclose personal information to third-party service providers such as payment processors, marketing agencies, and IT support providers. We may also disclose personal information if required by law or if we believe that disclosure is necessary to protect our rights, property, or safety.

Security of Information

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. We use secure servers and encrypt sensitive data during transmission.

Cookies & optional analytics

Essential website functions may use necessary storage. Google Analytics 4 is optional and is loaded only after you select Accept analytics. Reject analytics is equally available and does not affect browsing or booking. Advertising storage, advertising user data and advertising personalisation remain disabled.

With consent, Google receives page views, room selections, section views and interaction counts. When you submit an availability search, we also measure requested arrival and departure dates, nights and advance-search intervals to understand demand. These searches are not confirmed bookings. We exclude names, email addresses, telephone numbers, message contents, payment details, URL query strings, preview access tokens and fragments from analytics event data. The sandbox uses separate lvm_preview_ga cookies, with a maximum lifetime of 180 days, and records test visits as sandbox traffic.

Your choice and its date are stored locally in your browser as lvm_sandbox_analytics_consent_v1 for 180 days. Use Cookie settings on any page to withdraw or change your choice. Withdrawal stops future collection and removes the analytics cookies created by this integration; it does not erase previously collected data. Contact us for privacy requests.

Google may process data outside the European Economic Area. See Google's Privacy Policy and how Google uses data from partner sites.

Third-Party Links

External booking, map and other services have their own privacy policies. Please review them before providing information.

Consent

Browsing this website or making a booking does not constitute consent to optional analytics or advertising. Analytics requires your separate affirmative choice, which you can withdraw at any time. Processing necessary to handle a booking is separate from optional analytics.

Changes to this Policy

We may update this Privacy Policy from time to time. Guests are encouraged to review the Privacy Policy periodically for any changes.